Finding a travel agent in Vietnam for your trip to this beautiful country is best if you start with online information. This is not only the fastest way but also because you are too far away, across the mountains or the sea.
In the world of the Internet, with its dense information, the Vietnamdrive team helps you save time by choosing travel agents that operate well online. Of course, their ground services are also highly rated by many customers.
1. Vietnam Discovery
Since 2007, Vietnam Discovery has substantially invested in the online platform, quickly becoming a popular choice for international visitors looking for travel services in Vietnam.
The website’s primary language is English, providing a friendly experience for visitors worldwide.
When entering the company’s main page, the images and introductions are used in a balanced way. The text is just enough for visitors to grasp the information without being bored by the interwoven images. The website is viewed very clearly on computers and phones.
The menu bar layout clearly shows the company’s main services, including Cruises, special tours, and package tours, helping visitors quickly find their travel services. At the same time, accompanying travel suggestions and company introductions help customers learn more about destinations in Vietnam and grasp basic information about the company.
Points for improvement: The “Request” button to submit a request on the tours and experience service pages does not work smoothly on computers and phones, which may affect customer conversion rates.
Vietnam Discovery reviews:
- Facebook: 18 reviews, with 96% recommending
- Google: 36 reviews, rating of 4.4 stars
- TripAdvisor: 75 reviews, with a perfect 5-star rating
Why choose Vietnamdiscovery?
The company’s website presents a variety of experiences in many cities and packages across Vietnam with transparent prices. Although the request button is difficult to navigate, the Sales team responds quickly via WhatsApp.
See more information about Vietnam Discovery:
- Website: https://www.vietnamdiscovery.com
- Full company name: Vietnam Discovery Travel JSC
- Address: 23rd Floor, TASCO Building, Pham Hung Street, Me Tri Ward, Tu Liem District, Hanoi, Vietnam
- Phone: +84 967 931 667
2. WaytoVietnam
Founded in 2005, WaytoVietnam entered the online travel business when this field was still relatively new in Vietnam. After more than 19 years of development, the company has affirmed its solid position in the market with impressive prestige and experience.
WaytoVietnam stands out with its package tours, which explore Vietnam’s diverse landscapes, from mountains to seas and from rich culture to various local cuisines.
The website is designed to balance images and content, helping visitors find the necessary information quickly.
The transparent menu bar displays core services such as tours, boat rentals, and car rentals. A highlight is the website can be responsive on many devices, including desktop screens and phones.
Limitations:
- The customer support chat box uses an old, unattractive interface and redirects users to another support page. This can cause some customers to lose trust.
- The page loading speed is slower than that of competing websites, reducing the customer experience, especially when customers do not want to wait long.
WaytoVietnam reviews:
- Facebook: 5 reviews, with 100% recommending
- TripAdvisor: 74 reviews, with a perfect 5-star rating
Why choose WaytoVietnam?
WaytoVietnam offers a wide range of tours with transparent pricing. It also provides various contact and booking services, such as a chat box, phone, and contact form. In addition, the company’s “Payment & Refund” page presents payment methods, including Visa, MasterCard, American Express, JCB, and bank transfer.
However, the website does not support 100% online booking. Still, it requires customers to submit information and wait for confirmation from the staff.
Learn more about WaytoVietnam at:
- Website: https://waytovietnam.com
- Full name of the company: Waytovietnam Travel Co., Ltd
- Address: 10th Floor Succed Tower, 108 Nguyen Hoang Street, Nam Tu Liem District, Hanoi, Vietnam
- Phone: +84 24 628 31800 / +84 984 873 128
3. Vietnam Travel
Registered in 1997, since the early days of the Internet in Vietnam, Vietnamtravel.com currently presents many tour programs on its carefully designed website.
According to statistics from the Vietnamdrive team based on the website’s “site map”, VietnamTravel has more than 290 popular travel programs, an impressive number compared to a private company.
The website supports two languages, English and Italian, with English chosen as the main language to serve international customers.
A highlight of Vietnam Travel is the ability to download tour programs as PDF files. This allows customers to store information and refer to it offline easily. This minor feature is a valuable utility, especially for tourists who want to prepare carefully or intend to return to use the service.
Why choose Vietnamtravel?
- Flexible hotel selection: When submitting a service booking request, guests can choose from 3, 4, or 5-star hotels suitable for different budgets.
- Combining multi-country tours: Vietnam Travel offers many travel programs not only in Vietnam but also connecting with countries in the Southeast Asian region, such as Thailand, Cambodia, and Myanmar. This combination brings convenience and saves time for tourists, with vacations lasting longer than 10 days.
Learn more about Vietnam Travel at:
- Website: https://vietnamtravel.com
- Full name: Asia Travel Leisure Company Limited
- Address: 5th Floor, HTK Building, 98 Nguyen Van Cu, Long Bien District, Hanoi, Vietnam
- Phone: +8424 3942 9444
4. BestPriceTravel
The domain name BestPriceTravel.com was first registered in 2000. Since 2010, BestPriceTravel has grown enormously to become one of the leading online travel agencies in Vietnam.
The highlight of BestPriceTravel is its team of more than 19 young, enthusiastic, and energetic staff who provide professional and friendly service to customers.
The company offers a variety of package tours throughout Vietnam, including incredibly long trips from Hanoi to Ho Chi Minh City. In addition, BestPriceTravel specializes in cruise tours in Ha Long Bay and the Mekong River in Vietnam, as well as cruises in Myanmar, serving domestic and international tourists.
Another BestPriceTravel service is the airline ticket booking service in Vietnam, which is expanding to neighboring countries such as Laos, Thailand, and Cambodia, bringing maximum convenience to customers.
BestPriceTravel reviews:
- Google: 407 reviews, rating of 4.8 stars
- TripAdvisor: 3502 reviews, with a perfect 5-star rating
Why choose BestPriceTravel?
- Multiple contact methods: Including WhatsApp, email, phone, and contact form, ensuring customers are always easily connected.
- Flexible payment: The company accepts many payment methods, such as VISA, MasterCard, JCB, PayPal, and bank transfer, meeting the needs of international customers.
Learn more about BestPriceTravel at:
- Website: https://www.bestpricetravel.com
- Full name: BEST PRICE TRAVEL TECHNOLOGY JOIN STOCK COMPANY
- Address: 7 Tran Quoc Toan, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam
- Phone: +84 904 699 428
5. Customize Vietnam Tours
The domain name CustomizeVietnamTours.com was registered in 2022, a new name compared to many other travel websites. However, this online tour service is managed and developed by Inside Travel Corporation, a company established in 2010 that brings solid experience in the tourism industry.
CustomizeVietnamTours has carefully invested in beautiful and diverse images. On the computer screen, this website is considered one of the most beautiful websites among online Vietnamese travel agencies.
However, when accessing the website on the phone, the main page interface can cause a feeling of information overload due to the dense amount of text and images. This affects the user experience on mobile devices.
Another strength of the website is the ability to navigate clearly with service categories on the menu, including:
- Best Vietnam Tours
- Vietnam Tour Styles
- By Destinations
- By Duration
- Vietnam Family Tours
Why choose to Customize Vietnam Tours?
- Specializing in customized tours: Right from the domain name, menu, and main page interface, the company has affirmed its strength in designing flexible tours according to the personal requirements of international travelers.
- Multiple contact channels: Visitors can choose to contact via chat, email, phone, or request form, with a commitment to quick response from a team of professional staff.
See more information about Customize Vietnam Tours at:
- Website: https://www.customizevietnamtours.com
- Company name: INSIDE TRAVEL CORPORATION
- Address: No.19-20 C2, Song Long Building, Nam Trung Yen Urban Area, Cau Giay District, Hanoi, Vietnam
- Phone: +84 916 952 668
Through careful research, the Vietnamdrive team proudly presents these typical online travel agents in Vietnam. These agents perform well on the Internet, have a beautiful website, and offer reliable tour quality.
However, these online agencies do not fully automate tour bookings; they require humans, such as sales or support staff, to activate or reply to travelers’ bookings.
Still wondering which agency to travel with? For a broader perspective and more options, check out our comprehensive guide to travel companies in Vietnam to make a better choice for your journey.
